Frequently Asked Questions(FAQ)

Frequently Asked Questions

What products does Tech Solutions offer?
Tech Solutions provides a comprehensive range of IT hardware, including printers, laptops, PCs, keyboards, mice, servers, LED screens, and other technology-related equipment. We deal in all major brands such as HP, Dell, Epson, Canon, and Lexmark. We also specialize in HP original and compatible toners and cartridges.
Do you offer maintenance and support services?
Yes, we offer comprehensive maintenance and support services to ensure your IT equipment remains in optimal condition. Our team of experts is available to assist with any technical issues, provide routine maintenance, and offer advice to maximize the performance of your hardware.
Can I purchase products online from Tech Solutions?
Currently, we do not have an online purchasing platform. However, you can browse our product range on our website and contact us directly to place an order or inquire about specific products. We offer personalized service to help you find the right solutions for your needs.
Are your products covered by a warranty?
Yes, all our products come with a manufacturer’s warranty. The warranty period and terms vary depending on the product and brand. Please contact us for detailed warranty information on specific items.
What makes Tech Solutions different from other IT hardware providers?
At Tech Solutions, we pride ourselves on offering a wide range of high-quality IT products from leading brands, backed by expert maintenance and support services. Our focus on customer satisfaction, coupled with our expertise in both original and compatible HP toners and cartridges, sets us apart from the competition.
Do you offer customized IT solutions for businesses?
Absolutely. We understand that every business has unique IT needs. Our team is dedicated to providing tailored solutions that align with your specific requirements, ensuring optimal performance and efficiency.
How can I contact Tech Solutions for more information or support?
You can contact us via email at info@techsolution.com.pk or call us at 03211500013 or 03004460157. Our customer service team is ready to assist you with any inquiries or support needs.
Do you provide delivery and installation services?
Yes, we offer delivery and installation services for all the products we sell. Our team ensures that your equipment is set up correctly and is fully operational, providing training if necessary to get your team up to speed.
What payment methods do you accept?
We accept various payment methods, including bank transfers and cash on delivery. For corporate clients, we also offer invoicing options. Please contact us for more details on payment options.
Can I get a quote for bulk orders or long-term contracts?
Yes, we provide competitive pricing for bulk orders and long-term contracts. Please reach out to our sales team with your requirements, and we will be happy to provide a customized quote that meets your needs.